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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan T

May 16, 2023

5  out of  5 rating by Dan T
"Mark was professional, knowledgeable and friendly."

Terrance Freeman

May 1, 2023

5  out of  5 rating by Terrance Freeman
"Mr. Mark Reid (State Farm) was nothing less than a professional knowledgeable agent. He took his time to explain everything into detail and made sure I was satisfied with the terms. I chose Mr. Reid for his professionalism and his impeccable customer service. I would like to recommend his service for all of your insurance needs five star for sure."

Markita Jenkins

April 14, 2023

5  out of  5 rating by Markita Jenkins
"Very helpful! Helped me get a better rate. Also very friendly"

Josue Nieves

April 12, 2023

5  out of  5 rating by Josue Nieves
"The receptionist was pleasant and professional. Very helpful. Agent Mark took the call and help me get the coverage my wife and I needed for far less then the rest. Although I wasn't looking for the cheapest rate, I recieved the Best coverage with the Best rate by far. Thank you Mark!"

Amanda H

April 7, 2023

5  out of  5 rating by Amanda H
"Mark’s customer service is extraordinary. It felt great to speak with a “real” person instead of a corporate robot rep. I put a general inquiry for new insurance and he was the first to reach out via text. Days later I got mail from his office which reminded me to call. I’m glad I did because I’m saving $400/month by switching. No pushy sales tactics just complete honestly and great pricing. No need to look elsewhere Mark’s your guy and State Farm is where the discounts are at."

Cynthia Torres

March 10, 2023

5  out of  5 rating by Cynthia Torres
"I worked with Maritza Nieves Deoleo, Account Representative at State Farm, and who made sure I had a policy established as soon as I needed it. Thank you so much, Maritza, for continuing to help me in the only time I had available. I am very busy but now I am busy and insured. I appreciate your help, very much!"

Yolanda Marks

March 8, 2023

5  out of  5 rating by Yolanda Marks
"Maritza’s service was quick, professional, and filled with patience. She had a clear answer for all of my questions. She made the process easy and provided a great rate for my budget! I highly recommend her to assist with your insurance needs!"

karen avant

March 5, 2023

5  out of  5 rating by karen avant
"Mark reached out to me via us postal mail. The envelope was Valentine's Day Red! I thought WOW who's sending me an early card? Low and behold it was Mark Reid, excellent insurance agent. Mark provided me with all the discounts that were available to me, he was kind, patient, and knowledgeable. I would highly recommend Mark Reid and State Farm Insurance for car and property insurance. Remember if you receive a Red envelope , it's Mark!"

Leela Venkateswara Rao Yerneni

February 23, 2023

5  out of  5 rating by Leela Venkateswara Rao Yerneni
"Good Customer Service.. Mark Reid was very helpful and answered all my questions. I like to consider state farm for my future insurance needs."

Meredith Montanez

January 6, 2023

5  out of  5 rating by Meredith Montanez
"Great customer service and quick response time!"

Carla Lane

January 4, 2023

5  out of  5 rating by Carla Lane
"I was browsing the web looking for some reasonable full coverage car insurance. Maritza gave me a call and took care of everything in a matter of about 10 to 15 mins she answered all of my questions and made sure I was satisfied with her service and I really appreciate that."

Aisha Kirnon

December 12, 2022

4  out of  5 rating by Aisha Kirnon
"I'm glad I found auto insurance 3 days after I purchase the car you guys came in handy thank you so much"

Yanitza Cardona

November 25, 2022

5  out of  5 rating by Yanitza Cardona
"Mark has Great customer service skills. Very helpful and answered every question I had."

Barbara Bowen

November 23, 2022

5  out of  5 rating by Barbara Bowen
"State Farm Insurance Agent Ms. Maritza was very patient with us, thorough and expedient. She answered our questions with accuracy and was willing to inquire and research if she was unsure of any answer. Although it took about a week for us to apply for homeowners and insurances for both of our vehicles, we felt as though the ongoing emails and phone calls were critical to addressing our many questions. This attention to detail cannot be executed by a robot, and our agent was both sincere and attentive in service to us as her customers."

Jayisa Brown

November 17, 2022

5  out of  5 rating by Jayisa Brown
"Mark was very kind, very helpful & awesome all around the board … communication, service & hospitality is amazing, Thank you for your service!! Have an amazing day!!"

Holly Pelesko

November 10, 2022

5  out of  5 rating by Holly Pelesko
"Great rates, super friendly staff, and patient and accommodating of all my queries. I worked with Maritza to transfer my car and home coverage and she is a gem. Very happy with my decision and I highly recommend her for all your insurance needs!"

Luis Ortiz

November 9, 2022

5  out of  5 rating by Luis Ortiz
"(Translated by Google) Their service in Spanish is very good, they are very kind when it comes to answering any questions. (Original) Su servicio en español es muy bueno, son muy amables a la hora de responder cualquier pregunta."

Nadia Bazzey

November 4, 2022

5  out of  5 rating by Nadia Bazzey
"Mark was attentive, understanding, knowledgeable and joy to speak with. Mark made the transition from the "other" insurance company to State Farm a joy. If this is an indication of how my future with State Farm will be; it's going to be a good ONE✔️"

Cynthia Toussaint

October 31, 2022

5  out of  5 rating by Cynthia Toussaint
"From the time I called Mark was extremely helpful. He did his best to help me get the best rate for my insurance and displayed exemplary customer service skills."

Jafel Quiles

October 26, 2022

5  out of  5 rating by Jafel Quiles
"Mark was very helpful and professional throughout the entire process, he was also very patient. So glad to be apart of the State Farm family! Thanks Mark!"

Christine Prettyman

October 4, 2022

5  out of  5 rating by Christine Prettyman
"Absolutely great customer service 🙂"

crystal lebron

September 29, 2022

5  out of  5 rating by crystal lebron
"Maritza was amazing. She was very patient and C worked with my schedule"

Ricardo Beca suarez

September 26, 2022

5  out of  5 rating by Ricardo Beca suarez
"(Translated by Google) Excellent personal treatment, very good service and very efficient. (Original) Excelente trato personal, muy buen servicio y muy eficiente."

tevilatino

September 22, 2022

5  out of  5 rating by tevilatino
"(Translated by Google) excellent service Maritza I Nieves Deoleo Thank you so much (Original) Excellent service Maritza I Nieves Deoleo Muchas gracias"

Amanda Rose

September 16, 2022

5  out of  5 rating by Amanda Rose
"I'd been trying to find affordable homeowners insurance for weeks with no luck. Every single policy I was quoted was significantly more expensive than I was anticipating. Alex was able to get me some amazing discounts that dropped my quote by nearly a third! He was extremely helpful and kind, and I'm so glad that I was able to work with him to create my ideal plan. Highly recommend!"